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Approach Overview
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Team StructureValidio assembles an integrated project team for every project. A typical development team includes software engineers, QA and testing specialists, as well as dedicated or part-time graphic designers, technical writers, system engineers, and other supporting professionals. Each team has a Project Leader, who is responsible for technical leadership, task assignments, supervision of team members, and daily communications with the client. Within Validio, project teams are organized into Development Departments. A Software Department Manager leads each group, managing the performance of several project teams and their project leaders. In the U.S. office, a project manager and account manager handle each client account. The project manager oversees performance and organizational issues that the offshore team cannot directly resolve. A project manager is a technically capable specialist who can help define project requirements, organize an offshore project team, and handle logistics such as visits or special equipment needs. The account manager is a non-technical professional in charge of business issues such as contracts, billing, general performance and customer satisfaction. The following diagram illustrates the team structure and communication process for a typical Validio engagement:
To learn more about Validio’s organization structure, see the Organization page on this Web site. |